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How vxgames Handles Your Personal Information

When you open an account with us, you share information we take seriously — from your name and email to the payment methods you connect, like PayPal, Venmo, or Play+.

Data collected only for account and transaction purposesPayPal, Venmo, Play+ payment data handled securelyYour right to access, correct, or delete your dataNo sale of personal information to third partiesUS-based privacy practices, subject to state law
vxgames How vxgames Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about your data, want to correct something on file, or need to request deletion of your account information, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email, or through the help form — whichever works for you. We aim to respond to all data-related requests within the timeframe required by applicable state law.

Live Chat Start a chat from your account dashboard. Our team can pull up your data profile and walk you through correction or deletion requests in real time.
Email Support Send your privacy request to our support address from the email tied to your account. Include your account username so we can verify your identity quickly.
Help Request Form Fill out the privacy request form in the Help section of your account settings. Select 'Data & Privacy' from the topic dropdown to route it correctly.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, Security, and Retention

We apply SSL encryption to every page where you enter or view personal information, including your account wallet and payment history screens. Session cookies keep your login active and help us spot behavior that doesn't match your usual pattern — a signal we use to flag potential unauthorized access. You can review and clear cookies through your browser settings at any time without losing your saved account preferences.

Payment Data Handling

PayPal, Venmo, and Play+ processors send us confirmation tokens only. We never store full card numbers, PayPal passwords, or Venmo PINs on our systems.

Cookie Controls

We use session cookies for login continuity and analytics cookies to understand how features are used. You can opt out of analytics cookies in your account privacy settings.

Account Security Practices

Each login from an unrecognized device triggers an OTP verification to your registered email or phone number before access is granted to your account wallet.

Data Retention and Deletion

We keep your account data while your account is open. After you close your account, we retain records only as long as required by applicable state law, then delete them.

Answers to Common Privacy Questions

These are the questions we get most often about how your data is used, who can see it, and what you can do about it. If your question isn't covered here, live chat is the fastest route to a direct answer.

We collect your name, date of birth, email address, US mailing address, and the device identifiers from the browser or app you use to access the platform.

We do not sell your information. We share data only with payment processors like PayPal and Venmo, identity verification services, and where required by applicable state law.

We receive confirmation tokens from PayPal and Venmo after a transaction completes. Your login credentials and full payment details never pass through or sit on our servers.

Yes. Submit a data access request through the Help section of your account, selecting 'Data & Privacy' as the topic. We'll respond within the timeframe state law requires.

Contact us via live chat or the privacy request form. After we verify your identity via your registered email, we'll process the deletion and confirm when it's complete.

We use session cookies for login continuity and optional analytics cookies. You can disable analytics cookies in your account privacy settings or through your browser controls.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.